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Monday, November 25, 2013

Transformational Impact of Mobile Phone Technology in East Africa


Mobile phone technology has transformed East Africa in leaps and bounds. Sectors that have been positively affected include Agriculture, trade, health, financial services, government, education and ICT sector.  The development landscape of East Africa is slowly being transformed by mobile phones. New sectors of the economy that were underperforming have been given a new lease of life. What is needed at the present moment is a radical increase in these innovations so as to achieve more economic and social developments.

Innovative Mobile Phone Solutions Are Driving Entrepreneurship

Over the last few years, many startups have arisen in East Africa due to the need to enable the facilitation of new mobile technologies. One of such firms is Tangazo letu that facilitates Lipa na M-Pesa that is an initiative of leading Kenyan mobile phone company (Safaricom), in an effort to facilitate mobile commerce.

Job Creation

The mobile phone sector has employed many people directly and indirectly. There are professionals who have been employed directly by the leading networks for the purpose of facilitating day to day operation of such companies. Such professionals include technicians, accountants, programmers, drivers and managers among others. Also, indirect employment is the case in this sector. There are those who been employed by agencies that are in charge of facilitating mobile money services of mobile service providers.

Changing lives

Mobile phone technology has changed many lives in East Africa. It has facilitated vital communications that has ended up saving lives. Mobile money transfer services have saved many East Africans the inconvenience of having to deal with physical money.

People who are overseas can be able to send money to their relatives purely because of mobile money. Therefore, those who have been lucky to find employment in US, UK and other developed countries can be able to support their relatives on a day to day basis due to this technological development.

Ready access to information

With a mobile phone that is connected to the internet, different kinds of information can be accessed with the click of a button. The fact that this technology avails useful information to millions of East Africans on a daily basis indicates its transformational nature in this region of the world. People need relevant facts so that they can be able to make day to day decisions in the best manner possible.

Agricultural Impacts

The agricultural sector has benefited in a number of ways from mobile technology. Kilimo Salama program that is powered by a mobile payment gateway in Kenya has enabled farmers to subscribe to crop insurance.

Trade Facilitation


Mobile payment systems have facilitated trade in a number of ways. They have accelerated the pace of mobile commerce in East Africa because people can easily buy and sell from their mobile phones. On the other hand, merchants can receive cash from buyers in a safe manner.

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